Shipping policy
Processing Time Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Destinations We ship to Switzerland and selected international destinations. Shipping options and rates are calculated at checkout.
Estimated Delivery Times
- Switzerland: 5–10 business days
- Europe: 7–14 business days
- International: 14–30 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or high-demand periods.
Shipping Costs Shipping costs are calculated based on your location and order weight and are displayed at checkout before payment.
Order Tracking Once your order ships, you'll receive a tracking number by email. You can use this to monitor your delivery in real time.
Customs & Duties For international orders, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate with the carrier.